Studio Polices & Etiquette
New Clients: All new clients must fill out the New Client Paperwork, including the Student Agreement and Waiver, prior to participating in any class or party. No exceptions will be made. Please plan to arrive 15 minutes early for your first class.
Participant Age: Classes are open to adults ages 18 and up only (Photo ID required). We are primarily a female space, male students must speak to us prior to attending to make sure everyone is comfortable and understanding of the class setting and goals.
Scheduling: Please sign up online, as space is limited for safety and comfort. Should you walk in, we recc. you arrive 15 mins early for your waiver and payment. We cannot guarantee a spot will be held unless online sign up occurs.
Arrival Time: If you are more than 10 minutes late for a registered class, we ask that you not attend. A proper warm-up is crucial to staying safe and injury-free. Out of respect for your instructor(s) and fellow classmates as well as your own body, please do your best to arrive on time.
Missed Class: A 6 hour notice is required to cancel attendance for any scheduled group class or workshop. A class will be deducted from your class package, monthly allowed visits or be charged a late fee of $8. There are no exceptions, when you cancel a class with short notice, we are not able to fill your spot.
Payments: Full payment for our classes are due no later than before your class, no outstanding balances are allowed. We accept cash or credit/debit cards for payment. Refunds and Transfers: All services, Memberships, Drop In classes, Sessions, Workshops or Specialty classes payments are non-refundable. No credit or refunds will be given for no- shows. All merchandise purchases are non-refundable including special orders.
Medical Conditions or Injuries: Prior to signing up for classes, please check with your physician if you have any medical issues. Information regarding any past or present illnesses, surgeries, diseases or conditions that may limit your ability to participate in any of our classes, must be disclosed to us at the time of registration. Enrollment in any of our classes is done so at your own risk. Always disclose any concerns or conditions to your instructor so she may allow for appropriate modifications. Remember - safety is always first. You are responsible for respecting your own limits.
Belongings: We have cubicles inside the studio where you are free to leave your personal belongings during class. Although our studio is safe, we cannot be held responsible for any items you bring with you into the studio. This includes, property loss, theft or damage. All personal belongings must be inside a cubby or off of the floor. Small items such as a grip aid, bottle of water, alcohol and towel can be near you but must be out of the way to keep a clear, hazard free dancing space. Any iced sweating drinks must be kept to the side under a towel to protect from slip and fall accidents and damaging our flooring.
Attire: Workout clothing is appropriate for all of our classes. For pole classes, please do not wear any lotions, oils or creams on the day of class as they can make the poles slippery. For Lyra & Aerial classes, please wear clothing that covers the backs of the knees and torso. This will help avoid burns caused by friction with the fabric or hoop. Do not wear any jewelry or anything with rivets, hooks, zippers or studs that may scratch or tear any equipment.
Safety: Safety is our number one priority. As such we have several rules that must be adhered to in order to ensure a safe environment for all students and instructors. Students may not, under any circumstances, instruct or spot each other. Leave all instruction to your trained instructor. Please proceed at your own pace and do not exceed your current capabilities. Your instructor is there to guide you but you are always responsible for knowing your own limitations. Always follow your instructor's cues and adhere to the lesson structure. Our curriculum is progressive in nature and is designed to meet you at your current level. If you do not follow the lesson structure and instead attempt to do your own thing, it is not only disruptive to the class but it presents a safety concern. Any inversions are never to be attempted without proper instruction and an instructor supervising or assisting your moves.
Code of Conduct: All students should be respectful and supportive of their fellow classmates and instructors. We do not tolerate bullying or disrespecting of other students and their personal space. Such behavior will result in removal from participation. Please respect your fellow classmates and your instructor by not using your phone during classes and keeping it silenced at all times. If you must take or make a call please do so only in emergency situations and without being disruptive to the class.
Pictures & Filming:
It is preferred that picture taking or filming is done during open pole or before and after class if time allows and approved by the instructor. However picture taking and recording is only allowed if it is not distracting or disruptive to the instructor and students. Please be respectful of instructors' and students' privacy by not including them in your pictures or recordings without their consent. Please also refrain from posting pictures or videos to social media without all the instructors' and students' consent in the video beforehand.
Equipment Care and Cleaning
Please clean your equipment after use, ensuring all grip aids are removed. If you are using a strong grip aid, such as itac, please refrain from touching the floor (or apply to body grip points only). If you worked very high on the pole, you must clean the entire height of the pole after use.
Thank you for your cooperation in keeping our studio a safe, supportive environment to learn in! -Impulse Pole Dance